Middle East Credit Management Conference – MECMC25

The Middle East Credit Management Conference 2025 ‘Knowledge is Power: Gaining value in Order to Cash’

After the phenomenal success of last year’s event, we were thrilled to announce this year’s conference which promises to be even more impactful. With a brilliant turnout and overwhelmingly positive feedback from last year’s event, our commitment to excellence remains unwavering.

Join us for the 3rd annual business-to-business credit management conference in the Middle East region. This inspiring event brings together industry experts, international speakers, and top leaders in the field. Discover the latest trends, strategies, and best practices for managing working capital and optimizing customer management. Don’t miss this unique opportunity to network with industry professionals and gain valuable insights.

The Full agenda is as follows (subject to change)

8:30 AM – 9:00 AM Arrival and Coffee / Networking

9:00 AM – 9:30 AM Opening & Welcome Introduction and welcome to the day by the event organisers, reflecting on the interim year since the last event. Chris Sanders / Charles Mayhew

9:30 AM – 10:00 AM Speed Networking

10:00 AM – 10:45 AM “Evolving Risks and the impact on Credit Management in the MENA Region” Paul Costers, Chief Sales Officer (CSO), Cedar Rose

10:45 AM – 11:15 AM Morning Tea Break & Networking

11:15 AM – 12:00 PM From Good to Great: Elevating Team Performance in O2CPam Thomas, Partner, O2C Lab Training & Performance Ltd

12:00 PM – 12:30 PM “Transform, Lead & Inspire: Building a Legacy of Leadership” – Sergio Hicke, Author, Transformational Leader and Strategist

12:30 PM – 1:15 PM Lunch Break & Networking

1.15 PM – 1:35 PM The Importance of Training & Process! “What could possibly go wrong…?” Chris Sanders, Founding Partner –O2CLabLtd

1:35 PM – 2:00 PM “Leveraging Global Partnerships for Effective Credit Recovery” Charles and Joshua Mayhew – Global Credit Recoveries

2:00 PM – 2:45 AM Visionary Data & Billing, A Transformation, Case Study Chris Sanders, Founding Partner –O2CLabLtd

2:45 PM – 3:00 PM Afternoon Tea Break & Networking

3:00 PM – 3.30 PM System Innovation / O2C Automation – What’s Driving the Conversation Chris Sanders, Founding Partner –O2CLabLtd

3:30 PM – 4:00PM Mentimeter Interactive Quiz on Key Learnings O2CLab

4:00 PM – 4:15 PM Group Photo

4:15 PM – 4:30PM Closing Session & Mentimeter Feedback