O2CMF – London – Hybrid
- This event has passed.
June 23 @ 9:30 am - 3:00 pm
FreeO2CMF – Join us in London or Online
O2CMF – Join us in London or Online
Register now for our O2CMF – Order to Cash & Credit Management Forum – tickets available to join us in person or online.
Location: London or Online
This forum provides participants with the opportunity to collaborate and share experiences with other members, and to learn first hand from experienced professionals, subject matter experts, industry corporate partners, and the O2C Lab team.
Agenda
09:30 – 09:45
Arrival, Coffee & Networking
09:45 – 10:00
Log onto Zoom (Virtuals)
10:00 – 10:15
Welcome & Introductions
10:15 – 11:00
Talent Attraction and Retention – A Practical Discussion
Natascha Whitehead FCICM, Senior Business Director, Hays11:00 – 11:15
Coffee Break & Networking
11:15 – 12:00
Agentic AI-based Collections and Customer Service
Rasmus Areskoug, CEO and Co-founder, Paraglide AI
12:00 – 12:45
More Cards, More Fraud? Challenging the Assumption
Brian Harvey, Manager Supplier Enablement, Lloyds
12:45 – 13:30
Lunch Break & Networking
13:30 – 14:00
International Credit Session
Andrea Baker, VP Customer Financial Services, Marlink14:00 – 14:45
What’s Changing in Fraud Across Construction
Rachel Hewitt, Head of Credit, BSS & TF Solutions .14:45 – 15:15
Quiz: 2026 Ready: The Ultimate Quiz on the Days Learnings
15:15 – 15:30
Mentimeter & Close
