Elevenses
Building upon the spirit of the Breakfast Club, Elevenses takes conversation and connection to the next level.
These informal yet insightful sessions bring together O2C and Credit Management professionals to explore topics that matter — guided by expert speakers and industry specialists who share practical experience and forward-thinking ideas.
Each session offers the chance to learn, ask questions, and connect with peers tackling the same challenges. From new developments in credit performance and dispute resolution to leadership, systems, and process innovation, Elevenses is where conversation turns into action — and knowledge becomes progress.
Best of all, Elevenses is free to all — open to anyone who wants to learn, share, and stay connected with the O2C community.
Join the discussion and be part of The Tribe+ — the growing network shaping the future of O2C performance.
To receive invitations to upcoming sessions, complete the form and submit to us.
Headline Partners
‘Our membership is useful to gain insight on parts of our base where they have contracts with other members. Late payment/fraud and any risk indicators are essential for me to be able to perform one of my key accountabilities – highlighting risks to the business for new and existing customers.’
‘‘I have been a forums international member for over 10 years. I particularly enjoy the networking aspect of the quarterly meetings. The participation of everyone involved on the day is invaluable for discussing best or better practices, amongst other things. There is always something to learn and my company benefits from the knowledge I gain & the contacts that I gain through my membership.’
‘Karndean prides itself in the professional manner in which its Credit Management function operates. Being a member of O2C Lab Forums ensures we stay on top of our game, keeping in touch with best practice as well as being able to network with like-minded credit professionals.’
‘In our “ line of duty” as credit professionals it is about protecting one of the key assets of any business and that is it’s receivables. The impact this has on cashflow and the profitability of your company. So whilst we are in a competitive business environment , sharing best practice and knowledge benefits all of us. That is why I am pleased to be part of many of the Forums that I attend : benefiting from networking , learning and keeping up to date with latest trends, passing on and adding value of my credit experience.’
‘Our reason for joining Forums international is to learn and share best practices with other Credit and O2C professionals, and to develop our skills and knowledge to better support and contribute to our business goals and strategies, as well as the O2C industry.’
‘Joining O2C Lab Forums is something we have been considering for a while, and with the recent change with Chris Sanders joining forces with Laurie and Forums Team, it was a good time to come on board. I am impressed with the amount of content and information that is available, and feel it would be good for the whole Credit Team of Exclusive, to benefit from a shared knowledge centre and access to other credit professionals.’
‘We are delighted to join the Forums and O2C Lab Network, with Chris Sanders joining the Forums Team making the new organisation highly significant in the Credit Management arena. We are looking to connect with other Credit Management professionals, at a time of World change. We at RS Components wish to be part of this new community of likeminded, success driven professionals and we are keen to participate, listen and learn. Essentially be part of the Forum’s / o2c Lab journey.’
