Our Forums

The aim of O2CLab / Forums International is to establish an unparalleled O2C and Credit Management community that enables credit professionals to cultivate and develop the essential skills and knowledge they need to ensure their future success.

O2C Lab / Forums International provide credit and industry forums together with focus groups. These forums provide opportunities for credit and finance professionals to meet and discuss key trading issues and challenges in their respective industry sectors. Our members also share experiences and opportunities, also and most importantly, discuss innovation and how they have secured success in their roles.

By joining a forum, you will become a part of a close community of like-minded professionals who are looking to be successful in the credit community. Our members come from a vast array of industry sectors, and we help them gain the tools and tactics they need to face new and existing business questions and develop best practices.

Our forums are the place to go when you need help and or support and to find that missing answer. O2CLab / Forums International prides itself on the value, the benefits and member experiences it delivers consistently. Whatever job you do or level you are in credit the forum community is something that you as a Credit Professional should not miss.

The Forums:

  • Credit Management Forum (CMF)
  • Fraud Prevention Network (FPN)
  • International Credit Forum (ICF)
  • O2C Process Improvement Group (O2CPI)
  • Information Communication & Technology Credit Forum (ICT)
  • International Telecoms Risk Forum (ITRF)
  • Pharmaceutical Credit Forum (PCF)

OUR INDUSTRY AND CREDIT FORUMS ARE NOT WEBINARS

In this world of virtual events, we want to make it clear that the Forums we run are not one-off Webinars.  Our forums are quarterly Face to Face and Hybrid events that are attended by credit and finance professionals. Membership is via an annual subscription however we do encourage first time attendees to come along free of charge.

Forums designed and delivered for Credit Professionals Worldwide…

We currently operate seven groups with members in the UK, Europe and worldwide. This number will be expanding during 2024.

There are currently hundreds of credit professionals taking part either in person or as hybrid attendees at our forums and events in the UK, Europe and Globally.

Please visit our websites for more information www.o2clab.com and www.forumsinternational.co.uk

The membership benefits of joining the Forums are:

Our primary focus is to provide an unrivalled program to our community of members. This is through our extensive membership benefits set out below and the expertise and support found within the Forums themselves. This commitment, sets our community apart, rendering it without equal within the credit management industry.

  • WHOLE-TEAM CORPORATE MEMBERSHIP
    Corporate Membership covers the whole of a Members O2C / or credit management team.
  • MULTI FORUM MEMBERSHIP
    In addition to your chosen Industry Forum, all members automatically receive membership of the Order2Cash Process Improvement Forum and the Fraud Prevention Network Forum as an extra benefit.
  • QUARTERLY FORUM MEETINGS
    Forum meetings are hybrid, so offer the opportunity to attend F2F or Virtually. We encourage all members to attend in-person where possible.
  • AGENDAS
    Meeting agenda topics are driven by industry leadership, innovation, and the current challenges advised by our members.
  • ATTENDEES
    Corporate membership for two representatives to attend each meeting in person but the rest of your team can attend virtually.
  • EVENTS / CONFERENCES
    Free entry to 4 x Annual Update Conferences
    2 x Free Entry to Other Events / Conferences
    Free Webinars
  • TRAINING & PERFORMANCE
    Corporate Membership provides team members with automatic access to free credit management E-Learning through our Thinkific training platform –
    – E-Learning – 10 x 45-minute Lunch and Learn Training Sessions
    – E-Learning – 10 x 10-minute Coffee Break Training Sessions
    Members also are entitled to discounted In-house Training with our expert credit management trainers.
  • BREAKFAST CLUB 
    Monthly 1-hour breakfast club meetings with practical topics & presentations to get your day started.
  • DROP-IN & AD-HOC EVENTS
    Drop-in sessions, training and awareness, roundtable discussions and other community activities.
  • KNOWLEDGE ARCHIVE
    Access to our regular industry news and market updates, delivered to your inbox. Also, INFO-Hub our 24.7 communication tool.

The Team:

Laurie Beagle FCICM & Lynn Christon are the founding members of Forums International and have over 20 years’ experience in organising events across the UK & Europe providing best-practice, benchmarking, thought leadership and a platform for sharing ideas – all with the common goal of raising the standards across the Credit & Finance Industry.

With O2CLab acquiring Forums International in 2023 we now have expanded the team to include: Chris Sanders FCICM, Kerry McKevitt MBA, Jon Swan FCICM, Pam Thomas FCICM, James Edwards MCICM and Josh Dickens.

Each forum event covers the latest developments in the credit & finance industry with opportunities for key speakers to take the floor and deliver informative sessions that everyone can put into practice whatever their level within the industry. Our members are encouraged to put forward topic suggestions for agendas ensuring that time critical and cutting-edge topics are covered.

Who should you become a member of our Forums?

  • Our forums are for practicing credit professionals of all levels. Today there are a multitude of job titles, so the forums are for you.
  • The only exception is that we do not allow suppliers to attend unless they are pre-contracted Corporate Partners or speakers.
  • Our promise to you is: You will never be directly sold to when you attend a forum meeting.
  • Remember. Attending a Forums International forum for the first time is free.
  • We encourage you to come along and gauge the benefits for yourself before making a commitment to join.

    To summarise the benefits of joining the forum community:
  • Unleashing the Benefits of attending the Credit & Industry Forums
    In the fast-paced world of credit management, staying ahead of the curve is essential for success.
    This is where our Credit & Industry Forums come into play. Our specialised groups offer an incredible platform for credit professionals at all levels to network, learn, grow, and positively impact their careers.
  • Knowledge Expansion:
    The Credit & Industry Forums provide an invaluable opportunity to expand your knowledge base.
    The forums feature insightful presentations, workshops, and panel discussions led by industry experts.
    You will gain access to innovative trends, best practices, and case studies, empowering you with the knowledge to tackle real-world credit and business challenges. The forums cover a wide range of topics, including credit risk management, collections, fraud prevention, credit scoring, automation and more.
  • Networking Opportunities:
    Building a strong professional network is crucial in any industry, and credit management is no exception. The Credit & Industry Forums bring together credit professionals from diverse backgrounds, creating a rich environment for networking and collaboration.
    You will have the chance to connect with your peers, share experiences, and establish valuable relationships. These connections can lead to future collaborations, mentorships, and career growth opportunities.
  • Industry Insights:
    Keeping up with industry trends and developments is essential for staying competitive. The Credit & Industry Forums provide a unique platform to gain first-hand insights into the latest industry updates.
    You will have the opportunity to hear from renowned experts, thought leaders, and credit practitioners who share their experiences and knowledge. By staying informed about emerging technologies, regulatory changes, and market shifts, you can adapt your credit management strategies to stay ahead.
  • Professional Development:
    Continuous professional development is critical for advancing your career. O2CLab offer various learning opportunities, including workshops and trainingsessions, These, initiatives enable you to acquire new skills and enhance existing ones.
  • Problem-Solving and Peer Support:
    Credit professionals often face unique challenges that require innovative solutions. The Credit & Industry Forums provide a supportive environment for problem-solving. Through interactive sessions and open groups, you can seek advice, discuss challenges, and learn from the experiences of others. The collective wisdom of the forum attendees can offer fresh perspectives and practical solutions to complex credit management issues.
  • Access to Industry Resources:
    The Credit & Industry Forums provide access to a vast array of industry resources. From whitepapers and research studies to industry-specific tools and software, you will have a wealth of resources at your fingertips. These resources can assist you in optimising your credit management processes, implementing best practices, and staying updated on the latest tools and technologies.

Ready to find out more?

For credit professionals seeking to thrive in their careers, attending the O2CLAB/Forums International Credit & Industry Forums is a must.

Our forums offer a unique combination of knowledge sharing, networking, professional development, and problem-solving opportunities.

By actively participating in the forums, you can stay at the forefront of the credit industry, foster valuable connections, enhance your skills, and gain a competitive
edge.

Embrace the power of the O2CLAB/Forums International Credit & Industry Forums and unlock your potential as a credit professional.

Become a member today – Please visit our websites for more information www.o2clab.com and www.forumsinternational.co.uk

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‘Our membership is useful to gain insight on parts of our base where they have contracts with other members. Late payment/fraud and any risk indicators are essential for me to be able to perform one of my key accountabilities – highlighting risks to the business for new and existing customers.’ 

BT Group – Forums International Member

‘‘I have been a forums international member for over 10 years.  I particularly enjoy the networking aspect of the quarterly meetings.  The participation of everyone involved on the day is invaluable for discussing best or better practices, amongst other things. There is always something to learn and my company benefits from the knowledge I gain & the contacts that I gain through my membership.’

TD Synnex – Forums International Member

‘Karndean prides itself in the professional manner in which its Credit Management function operates. Being a member of Forums International ensures we stay on top of our game, keeping in touch with best practice as well as being able to network with like-minded credit professionals.’ 

Karndean Design Flooring – Forums International Member

‘In our “ line of duty” as credit professionals it is about protecting one of the key assets of any business and that is it’s receivables. The impact this has on cashflow and the profitability of your company. So whilst we are in a competitive business environment , sharing best practice and knowledge benefits all of us. That is why I am pleased to be part of many of the Forums that I attend : benefiting from networking , learning and keeping up to date with latest trends, passing on and adding value of my credit experience.’ 

Bunzl Plc – Forums International Member

‘Our reason for joining Forums international is to learn and share best practices with other Credit and O2C professionals, and to develop our skills and knowledge to better support and contribute to our business goals and strategies, as well as the O2C industry.’

Fanuc – Forums International Member

‘Joining Forums International is something we have been considering for a while, and with the recent change with Chris Sanders joining forces with Laurie and Forums Team, it was a good time to come on board. I am impressed with the amount of content and information that is available, and feel it would be good for the whole Credit Team of Exclusive, to benefit from a shared knowledge centre and access to other credit professionals.’

Exclusive Networks Forums International Member

‘We are delighted to join the Forums and O2C Lab Network, with Chris Sanders joining the Forums Team making the new organisation highly significant in the Credit Management arena. We are looking to connect with other Credit Management professionals, at a time of World change. We at RS Components wish to be part of this new community of likeminded, success driven professionals and we are keen to participate, listen and learn. Essentially be part of the Forum’s / o2c Lab journey.’

RS Components Forums International Member

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