“A new breed of credit management organisation”

O2C Lab is a specialist provider of networking, training, and consultancy services focused on improving end-to-end Order-to-Cash and credit management operations. We bring together industry leaders, subject matter experts, and peer communities to help businesses drive real change across billing, collections, dispute resolution, and cash flow performance.

At the heart of O2C Lab is our powerful network of professional forums – industry-specific communities designed to share insight, explore challenges, and promote best practice in a trusted environment. Our events calendar includes high-impact webinars, national conferences, roundtables, and learning sessions led by inspirational speakers and practitioners.

Through our strategic partnerships with corporate supporters and solution providers, we ensure our members have access to the latest thinking, technology insights, and practical solutions to support continuous improvement.

Whether you’re looking to optimise your processes, develop your people, or engage with a vibrant professional community, O2C Lab is your partner for excellence in Order-to-Cash and credit management.

Chris Sanders
Founding Partner

An experienced international order to cash consulting professional, Chris has carried out credit management and invoicing assignments for some of the world’s best known companies. With cross industry consulting experience Chris’s successful workshops, ‘Cash Challenge’ and improvement programmes have delivered significant benefits to clients. Chris is a well regarded and award winning credit professional whose industry knowledge and enthusiastic style makes him a popular writer, speaker and panelist at conferences and webinars.

Kerry McKevitt
Founding Partner

With a foundation in financial accounting, credit and cash flow management, and an MBA, Kerry is a trusted advisor and management consultant at Board and C-Suite levels – specialising in the design, development, and implementation of business structures, systems, and processes to optimise portfolio risk, transaction efficiency, cash regeneration, and profitability.

Andrew Halls
Senior Partner

As Operations Director at O2C Laboratory, Andy brings over 30 years of operational experience in large corporate environments. Andy leads the optimisation of Order to Cash processes—including Billing, Credit Management, and process improvement—to enhance efficiency and profitability. With a strong focus on strategic delivery, Andy manages cross-functional teams and collaborates with senior stakeholders to drive impactful execution and deliver exceptional customer outcomes.

Pam Thomas
Senior Partner

Pam has over 20 years experience in Credit Management and is a qualified expert in training, learning and development. She has developed bespoke order to cash courses for global corporate clients across a range of industries including telecommunications, manufacturing, global oil and gas.

Our Community

Partners

  • Internationally recognised industry leaders.
  • Actively share valuable contacts and information.
  • Offer essential support and knowledge to our members.
  • Collaborate to enhance industry expertise and insights.
  • Contribute to the growth and success of our community.

Members

  • Diverse membership, including leading organisations and SMEs.
  • Credit professionals at all levels, from entry-level to experienced.
  • Subscription based, cost-effective whole-of-team membership.
  • Commitment to fostering industry growth and development.
  • Forums tailored to match their member specific industry interests and needs.

Supporters

  • Outstanding UK companies, organisations, and international associations.
  • Valuable expertise and contributions to the community.
  • Elevating O2C Lab’s reputation and influence.

Sub Contractors

  • A pivotal role in upholding our commitment to excellence and efficiency.
  • Strengthening our service delivery and engagement quality.
  • Enhancing experiences for members and stakeholders.

Headline Partners

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