Wales & South West Credit Management Conference – WSWCMC26
March 19 @ 9:30 am - 4:00 pm
FreePowering Credit Professionals with Data Driven Insights, New Opportunities and Defensive Fraud Strategies
If you’re working in Credit, Finance, AR, AP or O2C in Wales or the South West, this is genuinely the one day you’ll want in your diary.
This is where the real conversations happen.
This is where the learning that actually helps you do your job better takes place.
This is where the profession comes together, openly and honestly.
And if you’re not in the room… you will feel the difference.
Agenda
09:30 – 09:45
Opening & Welcome
09:45 – 10:00
Speed Networking
10:00 – 10:45
Economic Outlook 2026: Resilience, Inflation, and Insolvency Risk
Nicola Harris, Senior Underwriter, Atradius UK 10:45 – 11:00
Morning Tea Break
11:00 – 11:45
Agentic AI in Credit: Turning Intelligence into Tangible Results
Jon Vass, Vice President, Northern Europe, Sidetrade11:45 – 12:15
Driving Excellence with Commercial Cards; For You and Your Customers
Brian Harvey, B2B Enablement & Commercialisation, Lloyds12:15 – 13:00
Leading Through Change: Building Agile Credit & O2C Teams
Gemma Durham FCICM, Inspired Entertainment, Inc13:00 – 13:45
Lunch Break
13:45 – 14:15
Cyber Crime and Fraud: The Threats to UK Businesses
Annette West, Protect Supervisor, City Of London Police14:15 – 14:45
Performance Intelligence: Measuring What Matters in O2C
Chris Sanders, Founding Partner, O2C Lab14:45 – 15:00
Afternoon Tea Break
15:00 – 15:30
Attracting & Retaining Talent in the Modern Credit Function
Natascha Whitehead, Senior Business Director, Hays15:30 – 15:45
Interactive Quiz: Key Learnings with Mentimeter (Prize to be Won!)
15:45 – 16:00
Conference Reflections & Closing Remarks
