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UK Credit Management Conference 2025 (UKCMC25)

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13 November, 2025 @ 9:00 am - 4:15 pm

Free
UK Credit Management Conference

It is our pleasure to invite you to the UK Credit Management Conference, scheduled for 13th November 2025 at the IET Birmingham: Austin Court.

UK Credit Management Conference 2025 (UKCMC25)

Thursday 13 November 2025 | 9:00 AM – 4:15 PM | IET Birmingham: Austin Court
Delivered by O2C Lab Events

The UK Credit Management Conference 2025 (UKCMC25) is where credit, finance, and O2C professionals come together to shape what’s next for the industry. Marking O2C Lab’s two-year anniversary, this flagship event blends practical insight with forward-looking ideas — giving delegates the tools, inspiration, and connections to drive performance and change within their organisations.

Through a full day of expert-led sessions and discussion, delegates will explore how AI is transforming collections, how smarter systems are revolutionising O2C efficiency, and how risk and compliance are evolving in a digital-first world. Sessions on fraud awareness, professional growth, and resilience will challenge thinking and strengthen leadership capability across all levels of the credit profession.

If you want to benchmark your approach, gain actionable insight, and join a community that’s redefining credit management in the UK, UKCMC25 is where you should be.

Agenda

09:00 – 09:30
Arrival and Coffee / Networking
09:30 – 09:45
Opening & Welcome
09:45 – 10:15
Smarter Collections: How AI will Transform Debt Recovery – with Atradius
Mark Harries, Channel Manager, Atradius Collections Mark Harries, Channel Manager, Atradius Collections
10:15 – 10:45
Revolutionising O2C: Smarter Tech, Faster Compliance
Matt Tipper, Business Development Manager, Esker Matt Tipper, Business Development Manager, Esker
10:45 – 11:05
Morning Tea Break & Networking
11:05 – 11:50
Inside the Mind of a Fraudster: From Offender to Expert
Alex Wood, International Keynote Speaker (Fraud) Alex Wood, International Keynote Speaker (Fraud)
11:50 – 12:30
Risk Isn’t Static: Why Dynamic Data Matters More Than Ever
Dan Hancocks (MCICM), Managing Director, CoCredo Dan Hancocks (MCICM), Managing Director, CoCredo
12:30 – 13:15
Lunch Break & Networking
13:15 – 13:30
Tribute & Group Photo
13:30 – 14:30
The AR/AP Case for Connected Finance – Panel Discussion
Jamie Radford, CEO, Accounts Payable Association Jamie Radford, CEO, Accounts Payable Association
Chris Sanders, Founding Partner, O2C Lab Chris Sanders, Founding Partner, O2C Lab
Moderated by Phil Spence Moderated by Phil Spence
14:30 – 15:00
Standing Out in Credit Management: Skills, Soft Skills and Career Insights
Natascha Whitehead, Senior Business Director, Hays Natascha Whitehead, Senior Business Director, Hays
15:00 – 15:20
Afternoon Tea Break & Networking
15:20 – 16:05
Resilience in the Real World: The Mindset Shift That Changes – Everything
Tim Lodge, Mindset and Performance Coach, Zenval Tim Lodge, Mindset and Performance Coach, Zenval
16:05 – 16:20
Closing & Mentimeter Feedback

Details

Date:
13 November, 2025
Time:
9:00 am - 4:15 pm
Cost:
Free
Website:
https://www.eventbrite.co.uk/e/uk-credit-management-conference-2025-ukcmc25-tickets-1370878166499

Venue

Organizer