UK Credit Management Conference 2025 (UKCMC25)
November 13 @ 9:00 am - 4:15 pm
Free - £75.00UK Credit Management Conference
The Order to Cash Lab invites you to join us for our UK Credit Management Conference.
It is our pleasure to invite you to the UK Credit Management Conference, scheduled for 13th November 2025 at the IET Birmingham: Austin Court.
Agenda
09:00 – 09:30
Arrival and Coffee / Networking
09:30 – 09:45
Opening & Welcome
09:45 – 10:15
Smarter Collections: How AI will Transform Debt Recovery – with Atradius
Mark Harries, Channel Manager, Atradius Collections10:15 – 10:45
Revolutionising O2C: Smarter Tech, Faster Compliance
Matt Tipper, Business Development Manager, Esker10:45 – 11:05
Morning Tea Break & Networking
11:05 – 11:50
Inside the Mind of a Fraudster: From Offender to Expert
Alex Wood, International Keynote Speaker 11:50 – 12:30
Risk Isn’t Static: Why Dynamic Data Matters More Than Ever
Stephen O’Toole, Senior Marketing Manager, D&B12:30 – 13:15
Lunch Break & Networking
13:15 – 14:15
The AR/AP Case for Connected Finance – Panel Discussion
Jamie Radford, CEO, Accounts Payable Association 
Chris Sanders, Founding Partner, O2C Lab
Moderator: Phil Spence, 290514:15 – 14:45
Standing Out in Credit Management: Skills, Soft Skills and Career Insights
Karen Young, UK Director, Accountancy, Finance, Hays PLC
Natascha Whitehead Senior Business Director, Hays PLC14:45 – 15:05
Afternoon Tea Break & Networking
15:05 – 15:50
Resilience in the Real World: The Mindset Shift That Changes – Everything
Tim Lodge, Mindset and Performance Coach, Zenval15:50 – 16:00
Group Photo
16:00 – 16:15
Closing Session & Mentimeter Feedback
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